Cache of job #13577376

Job Title

Helpdesk Support

Employer

Morgan Mckinley

Location

Wexford

Description

Helpdesk Support 12 months Wexford (Daily rate contract. Role Summary: The proposed IT Helpdesk Contractor will be required to provide first line phone, desktop and IT Infrastructure helpdesk support and monitoring helpdesk requests (Approx. 600/700 per month). This includes categorising, prioritizing, escalating and resolving helpdesk queries. The helpdesk support contractor will also be required to facilitate and supplement the IT Services team in carrying out other duties which include amongst others, backup monitoring, systems monitoring, event monitoring, PC/Laptop rollouts, in-house application installs and other IT related work that may arise. Experience required in the following: Microsoft Operating Systems and products including Windows Servers 2008 to 2016, Active Directory, Microsoft Exchange 2010, Microsoft Office 2013 and above, Windows 7, 8, 8.1 and 10, Microsoft SharePoint. VMWare. Citrix. Cisco Network Infrastructure, iOS, Cisco Unified Communications Infrastructure and Cisco Jabber. Polycom Video Conferencing infrastructure and endpoints. PC, Laptop and Tablet build, configuration and troubleshooting. Mobile Device Management and Android Mobile OS configuration and troubleshooting. Morgan McKinley is acting as an Employment Business in relation to this vacancy. Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide. This job originally appeared on RecruitIreland.com.

Date Added

2715 days ago

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